Integrations · Connected accounts

Connected accounts (Google)

Connect Google Contacts with a single Google sign-in to import contacts into botn. Gmail and Google Calendar integrations are coming soon, before our enterprise launch.

Preview · Google integrations

Connected accounts

Connect with Google

Tokens stored encrypted · disconnect anytime

Google Contacts
Import contacts
Connected
Gmail
Email history onto card timelines
Coming soon
Google Calendar
Booking schedules in sync
Coming soon
Google Drive
Link shared docs
Connect

What connected accounts are

Connected accounts attach the Google Contacts you already use to botn, pulling scattered contacts into your customer cards and sales flow. The integration brings information in — it never sends anything to a customer before you review it. Gmail and Google Calendar integrations are coming soon, before our enterprise launch.

This screen is under More and connection setup and permission management are easier on a larger desktop screen.

Connect your Google account

  1. On the Contacts integration card, tap Connect with Google .
  2. You're taken to Google's secure consent screen. Review the requested permissions and approve.
  3. After approval you return to botn and the item flips to Connected, showing the connected Google account address on the card.

The connection token is stored encrypted and is refreshed automatically when it expires. The top of the screen summarizes how many items are connected and whether any need reconnecting.

What each one brings in

Check what's connected

On a connected item, tap View data to instantly see a few of the contacts that were actually pulled in. It's a quick way to confirm the connection works.

Import only the Google contacts you want

  1. After connecting Contacts, tap Import Google contacts to open the candidate list.
  2. Check who you want. Use Select all or Clear to choose in bulk; people already in botn are greyed out and won't be re-imported.
  3. Tap the import button to create just the selected people as contacts. Duplicates or incomplete entries are skipped, and botn reports how many were imported and skipped.
Importing a lot of contacts can take 1–2 minutes. Progress is shown while it runs, so keep the window open and wait a moment.

Disconnect & reconnect

What botn handles

Below the integration list, botn explains what it sees, what it doesn't do, and what you control. botn sees only the contacts you choose to import, and it pulls no new data after you disconnect.

The Contacts integration pulls contacts into botn. Data is handled per the privacy policy and you can disconnect at any time.

Coming soon

Meeting apps (Zoom/Teams/Meet), team alerts (Slack/Teams) and external automation appear as Coming soon. They can't be connected yet; when available you'll connect them right from this same screen.

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