Customer campaigns

Pick customers and reach them in one campaign

Contacting people one by one for every announcement eats your time. BOTN lets you pick who to reach, send at once, and track who responded.

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  • Pick contacts by tag
  • Bulk email & SMS
  • Real-time open tracking

Key features

Pick a segment

Target exactly who receives it by tag, interest, or list.

Bulk send

Send email or text to the segment in one batch.

Open & click tracking

See opens, clicks, and replies in real time.

Consent & opt-out

Send only to opted-in customers; unsubscribes are excluded.

How it works

  1. 1

    Step 1 · Choose who to reach

    Build a segment by selecting only the contacts you want to reach using tags, interest level, and lists. Combine conditions like new inquiries or contacts silent for over a month to narrow the audience precisely. No more filtering spreadsheets every time — your target is locked in with a few clicks.

  2. 2

    Step 2 · Compose and send in bulk

    Pick a channel between email and SMS, write your message, and send it to the entire segment at once. Authenticate your sending domain with DKIM to improve the odds of landing in the inbox instead of spam. Promotional messages go only to contacts who opted in, and anyone who unsubscribed is excluded automatically.

  3. 3

    Step 3 · Follow up based on reactions

    Track opens, clicks, and replies in real time so you instantly see who showed interest. Automated sequences send the next guide to people who opened, and route those who replied to a rep. You never lose an engaged contact and connect each one to the right next action at the right moment.

The inefficiency of one-by-one outreach

Reaching out separately by text, chat, call, and email means re-tracking who you sent to and who replied. News never turns into the next action.

BOTN customer campaigns

Segment customers by tag, interest, or list, send at once, and track responses.

  • Pick recipients by segment
  • Bulk email & text
  • Real-time open/click/reply tracking
  • Automatic follow-up sequence by response

The real selling starts after you send

After a campaign, continue outreach to openers first. The customer who opened twice is your hottest.

How people use it

Solo reps pick interested customers and send product news. Teams authenticate a domain for bulk sending and review campaign performance together.

Who uses it

Solo sales rep

A rep managing hundreds of contacts alone organizes scattered cards and notes with tags, then sends a new-product announcement to only those who showed interest — all at once. Seeing who opened and clicked, they decide who to call based on data, not gut feel.

Sales team

A team sharing one contact pool standardizes segments by list and interest level to prevent duplicate sends and missed contacts. Open, click, and reply metrics accumulate per campaign so the whole team learns which messages work, and engaged leads are handed to a rep through automated sequences.

What you get

  • Pick your audience with clicks, no spreadsheets.
  • Send email and SMS in bulk from one screen.
  • Track opens, clicks, and replies in real time.
  • Send only to opted-in contacts and auto-exclude unsubscribes for compliance.

FAQ

How do I choose recipients?

Segment by tag, interest, or list to target exactly who should receive it.

Does it send to customers who didn't opt in?

Promotional sends go only to opted-in customers, and unsubscribes are excluded automatically.

Can I track responses?

See opens, clicks, and replies in real time, and continue follow-ups automatically by response.

How are opt-in consent and unsubscribes handled?

Promotional messages are sent only to contacts who have opted in. When a contact unsubscribes, they are automatically excluded from future sends, so you never manage a suppression list by hand. The system handles the consent and opt-out requirements for you.

Can I keep my emails out of the spam folder?

Authenticating your sending domain with DKIM raises your sender reputation and improves the odds of reaching the inbox. You register it just once in your domain settings, following the guided steps, and it applies to every campaign after that.

From send to response in one flow

Start free and send your first campaign.

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