Next-action recommendations
Reads each customer's situation and suggests what to do now.
Key features
Customer & deal summaries
Condenses long histories into a line so you grasp context fast.
Message drafts
Drafts a message that fits the situation for you.
Company enrichment
Fills in company info automatically to prep your outreach.
How it works
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Step 1 · Collect your sales data
Bring contacts, deals, and activity records together in BOTN. Call notes, meeting details, and exchanged messages line up on one timeline. This is what gives the AI something real to reason from.
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Step 2 · AI suggests your next move
Based on the accumulated history, it recommends who to reach out to and what to do next. Long deal records get compressed into short summaries, and a context-aware message draft comes with it. When company details are missing, it enriches them for you.
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Step 3 · Review, then you send
AI-generated recommendations and drafts never go out on their own. You read them, refine them, and decide whether to send. The final call always belongs to a person.
When rules aren't enough
Every customer has different context. Some need a call now, others need a different message. Making that call by hand every time is hard when information is scattered.
What BOTN AI does
Based on customer, deal, and activity history, BOTN AI recommends the next action, summarizes long histories, and drafts the message to send.
- Next-action recommendations
- One-line customer & deal summaries
- Context-aware message drafts
- Company info enrichment
An assistant for your judgment
AI creates drafts and suggestions; you make the final call and send. You never start from a blank page, so outreach gets faster and more consistent.
How people use it
Solo reps open the AI list each morning to see who to contact today. Teams share context fast with customer summaries during handoffs.
Who uses it
Juggling dozens of deals alone makes it easy to lose track of who needs attention next. BOTN surfaces your highest-priority contacts and the suggested next action. You just refine the draft and send.
Reps rarely have time to read every customer's full history. AI summaries let them grasp a deal fast, and next-action suggestions keep everyone aligned on the next step. The owner still makes the send decision to protect quality.
What you get
- Spend less time figuring out the next action.
- Grasp long customer histories at a glance with summaries.
- Cut writing effort with context-aware message drafts.
- No risk of over-automation since a person decides to send.
FAQ
Does the AI send messages on its own?
No. AI drafts and recommends; a person reviews and decides to send.
What data powers the recommendations?
Your customer, deal, and activity history in BOTN inform the next action and message.
Does AI cost extra?
Free plans include basic enrichment; paid plans add monthly AI credits.
Does BOTN AI message customers automatically?
No. BOTN AI only creates message drafts and next-action suggestions. Whether anything actually gets sent is always reviewed and decided by you. It is not an auto-send tool.
What data do the AI suggestions rely on?
They draw on the contact details, deal progress, and activity records stored in BOTN. When company information is thin, enrichment fills the gaps so the suggestions stay accurate.
Let AI point out who to contact today
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